Refund Information
We get it—sometimes things don’t work out. Maybe the size is off, or maybe your new gear just doesn’t vibe with your ride. No worries! Here’s how we handle returns, Cyril-style:
Our 30-Day Return Deal
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Got second thoughts? You’ve got 30 days to return your item.
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It must be unused, in its original packaging, and come with proof of purchase.
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No battle scars, no “I wore it once” excuses—we need it in top shape!
How to Start a Return
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Log in to your account and use our automated return system.
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If accepted, we’ll send you a shipping label and instructions.
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Once we receive and approve your return, refunds are processed within 10 business days—quick as a downhill sprint!
Wrong Item? Damaged Gear? We’ve Got You!
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Hit a snag? Received the wrong order? Let us know ASAP and we’ll fix it faster than Cyril can bomb a hill.
The No-Go List
Some items can’t be returned:
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Gift cards (use ‘em, don’t lose ‘em!)
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Custom products (once it’s made just for you, it’s yours!)
Need Help?
Still have questions? Shoot us an email at team@bikersrepublic.co.nz, and we’ll sort you out.