Privacy policy
At Biker’s Republic, we respect your right to privacy like we respect a well-tuned derailleur—without it, things get messy. This Privacy Policy explains how we collect, use, and safeguard your personal info when you visit bikersrepublic.co.nz (the "Site") or interact with us in any way. In short we're keeping your data on lock! But for the long version, read on!
By using our services, you agree to the collection and use of your data as outlined below. Not a fan? You can always ride off into the sunset (but seriously, if you don’t agree, please don’t use the Site).
The Fine Print (or the “Why Should I Care?” Part)
Like a good road rule, privacy policies exist for a reason. We update this policy when needed—because, let’s be real, the digital world moves faster than a Tour de France sprint finish. If changes happen, we’ll update the "Last Updated" date and keep you in the loop.
What We Collect & How We Use It
We don’t hoard data like an overzealous bike shop stocking obsolete parts. The info we collect depends on how you interact with us. Here’s the breakdown:
Info You Give Us Directly
This includes:
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Basic Contact Details: Name, address, phone number, email. Standard stuff.
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Order Info: Shipping and billing details, payment confirmation—so we can get your gear to you without a hitch.
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Account Details: Username, password, security questions (don’t make it “password123,” yeah?).
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Shopping Info: What you browse, add to your cart, or wishlist (we see you eyeing that new helmet).
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Customer Support Chats: When you hit us up with questions, we keep track of that too—so we don’t leave you hanging.
Info We Collect Automatically (Cookies, Not the Edible Kind)
We use cookies and other tracking tech to gather:
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Device & Browser Details: What you’re using to browse our site.
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Usage Data: Pages visited, time spent, clicks—so we can make the Site smoother than a freshly paved road.
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IP Address & Network Info: Helps with fraud prevention and keeping things secure.
Info from Third Parties
We team up with trusted partners (like Shopify for payments) who may provide us with details like:
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Payment Processing Info (we don’t store your card details, that’s all secure with our payment provider).
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Marketing & Ad Performance Data—because we like to know if our emails and ads actually work.
Why We Use Your Info
We’re not collecting this data just for kicks. We use it for:
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Processing Orders & Deliveries: So you get your gear, hassle-free.
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Customer Support: Helping you out when needed.
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Security & Fraud Prevention: Keeping the bad guys out.
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Marketing & Ads: Showing you relevant deals and products (not just random stuff).
Who We Share It With
We don’t sell your data—ever. But we do share it with:
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Service Providers: Payment processors, shipping carriers, IT support teams.
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Business & Marketing Partners: Like Shopify, for running the store.
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Legal & Security Teams: If the law requires it or if we need to prevent fraud.
Your Rights & Choices
Depending on where you live, you might have some rights regarding your data, like:
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Accessing Your Data: Want to know what we have on file? Ask us.
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Updating or Deleting Info: Need something changed or removed? Let us know.
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Managing Cookies: Adjust your browser settings to block or delete them (though it might make the Site act wonky).
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Opting Out of Marketing: Don’t want emails from us? Unsubscribe anytime.
Security & Retention
We take security seriously—like helmet laws serious. No system is 100% impenetrable, but we use solid encryption and security measures to protect your data.
How long do we keep your info? It depends. If you have an account, we keep it as long as you do. Order history? We keep that for legal and tax reasons. After that, we securely delete or anonymize it.
Kids & Data
Our services aren’t for kids under 16, and we don’t knowingly collect their data. If you’re a parent and think your kid has signed up, contact us—we’ll sort it out.
Got Questions?
If you’ve made it this far, congrats—you must really care about privacy. If you have questions, email us at team@bikersrepublic.co.nz and we’ll be happy to help.